Shipping policy

1. Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Methods & Delivery Time

We offer several shipping options at checkout, including:

  • Standard Shipping: Estimated delivery within 5–10 business days.

  • Express Shipping (if available): Estimated delivery within 2–5 business days.

Delivery times are estimates and may vary based on location and courier conditions.

3. Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • From time to time, we may offer free shipping promotions on eligible orders.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • Please allow 24–48 hours for the tracking information to update.

5. Shipping Locations

  • We currently ship to [your country] and selected international destinations.

  • If your location is not available at checkout, please contact us at msharibshahzad@gmail.com for assistance.

6. Customs, Duties & Taxes (For International Orders)

  • International orders may be subject to customs fees, import duties, and taxes imposed by your country.

  • These charges are not included in our prices and are the customer’s responsibility.

7. Delayed or Lost Shipments

  • While we do our best to ensure timely delivery, we are not responsible for delays caused by the courier, weather, or customs.

  • If your order appears lost or excessively delayed, please contact us at [your email] with your order number and tracking details.

8. Incorrect Address

  • Please make sure your shipping address is complete and correct at checkout.

  • We are not responsible for orders shipped to an incorrect address provided by the customer.

  • If you realize there is a mistake, contact us as soon as possible. If the order hasn’t shipped yet, we will do our best to correct it.

9. Damaged Packages

  • If your package arrives damaged, please take photos of the packaging and product and contact us within 48 hours of delivery.

  • We will work with you to resolve the issue (replacement, partial refund, or other solution depending on the case).

10. Contact Us

For any questions about shipping, please contact us at:
Email: msharibshahzad@gmail.com